Description

WORK FROM HOME CUSTOMER SERVICE REPRESENTATIVE Join a trusted local newspaper team and make a difference from home! Are you a people-person who enjoys helping others and solving problems? We are seeking to hire a Remote Customer Service Representative to serve as the primary point of contact for our valued subscribers as soon as possible. This is a fast-paced, rewarding role where your communication skills and attention to detail will shine What Youll Do: Assist customers with subscriptions, renewals, billing, and delivery concerns Respond to inquiries via phone, email, and online platforms Coordinate with internal teams to resolve issues quickly and professionally Maintain accurate records of customer interactions Deliver excellent service that reflects our commitment to quality journalism What Were Looking For: 12 years of customer service experience (call center or media experience a plus) Strong communication and problem-solving skills Ability to manage high volumes of calls/emails with professionalism Comfortable using computers, email systems, and customer databases Self-motivated and able to work independently in a remote setting Work From Home Requirements: Reliable high-speed internet Quiet, professional workspace Ability to work 8AM - 12PM daily and Sundays Why Join Us? Be part of a respected local news organization Flexible remote work environment Opportunity to contribute to your community through customer service excellence You will be required to attend training in office for approximately three weeks, prior to working at home. If you are dependable, customer-focused, and ready to be part of a collaborative team, we encourage you to apply! Apply today by sending your resume to: hr@newstribune.com or by mailing it to News Tribune, HR-Customer Service, PO Box 420, Jefferson City, MO 65102